About Real Rewards

Real Rewards is based in the South East of England (UK) and provides a range of products and services to the UK SME (Small Medium Enterprise) market.

At our core we combine expertise in technology, sales, marketing and customer service. Our business is developed by looking at the tools that large businesses use and repackaging them so they become affordable and accessible to smaller ones.

We have over 400 customers in the UK, many of which are referrals from existing customers, something we are very proud of.

Some of the qualities which think have contributed to our success are ......

Existing Customers are our priority

Reputation for Reliability

Even potential customers want to hear that looking after existing customers is our primary focus. From our perspective you will only be perspective customer for a short period of time but we hope you will remain an existing customer for many years to come. To that end we focus 80% of our energy and efforts towards existing customers who appreciate the extra attention and service we are able to give them.

Our long term approach regularly results is creating working relationships with customer spanning many years. Over such such time scales we have developed a reputation for reliability. Customers appreciate our consistency in service delivery, order fulfilment and the customer support that we provide year on year. We are often described us being friendly, very approachable and open.

Building long term relationships.

Trust

In all our relationships with existing and potential customers we take the long term view , we focus on building long term relationships. We openly admit our aim is to win and maintain repeat business but we don't engage in any form of aggressing selling practises. Instead we focus on providing the best advice, the right service or product in the quantities that best suit our customers. Our existing customers appreciate this approach. We think you will to.

The key to all successful relationships, business or otherwise is trust. We strive to create trust amongst our customers and suppliers alike. Trust is not a given, it needs to be earned and once earned not squandered.

One of the greatest customer compliments we've had is "we do business with Real Rewards because we know we can trust you"